Service Revenue $14.00 per hour

- Earn up to $16.00 per hour

What to Expect:

Inbound phone and video customer service/technical support. Handle technical support questions via phone, with video capability. • Research, analyze and determine an appropriate course of action for Tax customers. • Interact with customers via phone focusing on software navigation questions as well as assisting customer with locating prior years’ returns and amendments. • Serve as ambassador for the Intuit brand; take a caring and empathetic approach to customer interactions and/or escalation to a higher level of expertise. • Document all issues, resolution and follow up action.

- THIS OPPORTUNITY REQUIRES A BACKGROUND CHECK AND AFFIDAVIT OF IDENTIFICATION